Answers to your most common data and privacy questions
We collect your full name, phone number, email address, date of birth and home city during registration. When you make your first deposit via DANA, OVO, GoPay or QRIS, we also store the phone number or identifier linked to that payment account for verification purposes.
Transaction records remain on your account while it is active. After you close your account, we retain all deposit and withdrawal history for three years to comply with financial regulations, then delete the records securely.
Yes. Open a support ticket and request a data export. Provide your account username and registered email for verification. We will compile your profile data, game history and transaction records and send them to you within seven business days.
When you request account closure, we immediately lock your login and suspend new transactions. Personal identifiers are flagged for deletion, but transaction records are retained for three years per regulatory requirements. Your account number is anonymized after the retention period.
No. We do not sell, rent or trade your personal information. Payment processors like DANA, OVO, GoPay and QRIS receive only the minimum data needed to process your deposits. Game studios and content providers have no access to your name, phone or email.
All payment information is encrypted end-to-end using bank-grade SSL certificates. Your card number, wallet credentials or bank account details never touch our servers directly; payment gateways handle that exchange securely.
We use session cookies to keep you logged in, functional cookies to speed up the lobby and sportsbook, and analytics cookies to see which games players open first. You can disable non-essential cookies in your browser settings, but this may slow down your experience.
